sM
smangele M
1 reviews | Active since Oct 2012
15 Dec 2020, 08:22
Poor service
Worst service ever. I cancelled the policy with them but they keep on taking my money and I am tired of phoning them now because they always say they will sort it out now. I no longer even have that car now I sold it
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Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Dec 2020, 10:06Good Day smangele M
We acknowledge your post and the content thereof.
We can confirm an agent did get in contact with you and has confirmed that credits have been processed for the outstanding balance.
Please ignore any communication concerning the outstanding balance.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm an agent did get in contact with you and has confirmed that credits have been processed for the outstanding balance.
Please ignore any communication concerning the outstanding balance.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Dec 2020, 10:06
Official
Good Day smangele M
We acknowledge your post and the content thereof.
We can confirm an agent did get in contact with you and has confirmed that credits have been processed for the outstanding balance.
Please ignore any communication concerning the outstanding balance.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm an agent did get in contact with you and has confirmed that credits have been processed for the outstanding balance.
Please ignore any communication concerning the outstanding balance.
We do apologise for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***