Poor service - Bye bye customer

We have a business with a couple of units installed and installation service thereof a few years back were flawless and top notch! Now when trying to get hold of them to add two new vehicles… well if you even see the website confirming that someone will only contact you the following day then all is explained.

So sad that a company is going down the toilet, anyway contacted tracker and all was sorted in 20min and fitment done same day.

So Matrix, you have just lost a customer and all fleet are being moved over to Tracker.

This is what poor service does to you!