Poor service (Bad turn around time)

Item: Matrix Vehicle Tracking
Rating: 1
Author: Kate M

I have been requesting to change my car registration 7 days ago and up until today no response, when calling no answer, holding 10-20 min

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

14 Mar 2026, 20:30

Good Day Kate Magaba,

Thank you for contacting us. Following our review of your account history, we have made the necessary amendments.

An updated welcome pack has been sent to your email address.

We value your feedback and thank you for assisting us in enhancing our customer experience.

Sincerely,
Customer Care Department
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Matrix Vehicle Tracking's reply14 Mar 2026, 20:30

Official

Good Day Kate Magaba,

Thank you for contacting us. Following our review of your account history, we have made the necessary amendments.

An updated welcome pack has been sent to your email address.

We value your feedback and thank you for assisting us in enhancing our customer experience.

Sincerely,
Customer Care Department
***