poor service at its best

<p>Is been three months I have been trying to do cancellation with mix telematics for the tracking device as I have sold my car 4 months ago.i called them first time (March) then I was told that my request has been logged.end of the month the derbit goes off.the following month (April) I called them and request the same cancellation, then I was told the same thing again and I had to request a reference no, it was given .end of the month the derbit goes off as usual. The third month (May) I call again then am told , no you should have sent an email. Then I sent three emails requesting the very same cancellation again and again.the automated response will be sent with a ref no but still this day, no cancellation. Derbit order still goes off as usual. </p> <p> </p> <p>I still remember the day I installed this tracker, a friend of mine once told me about the bad service I ll experience once my contract if over or should I decided to get rid of the car.A relationship with MIX TELEMATICS will never end with piece</p>