Poor Service and Response to Queries and Cancellations

Funny how you can get through to Mix Telematics sales team for a new device/contract, but when you have an issue or want to cancel, you need to pull a few teeth out!

I had an issue with this company a couple of months ago, nothing was resolved then. I want to cancel my contract now, and I all of a sudden can't get a hold of anyone.

Samantha Jensen, I don't blame you for not being able to respond to emails and calls. I'm sure you're quite busy with all the cancellations that look like are keeping you busy. When you get a chance, please could you return my emails and calls? I would really appreciate it.

If anyone else from Mix Telematics could please contact me regarding my cancellation, I would really appreciate it. I did message ***, *** AND *** (and naturally, NO RESPONSE).

I sincerely hope I get a response sometime soon.