bV
busisiwe V
1 reviews | Active since Jan 2020
20 Jul 2022, 19:06
POOR SERVICE AND DISGUSTING ATTITUDE!
What a poor service, please stop calling me for own fault. NOBUHLE FROM collections department you have a disgusting attitude, people are unemployed who will do much more better than you I don't know how you were hired. You nothing like your name, they should have called you no ugly, no sucks and no stupid..
The guy who called me today, I never agreed to the nonsense that you sent me today .I asked you to send me an email to cancel my agreement with you guys. You must never debit twice or anything on my account.
PLEASE CANCEL MY CONTRACT WITH YOU, YOU ONLY BEST AT OFFERING A POOR SERVICE, I DON'T THINK YOU EVEN TRAIN YOUR STAFF.
IM DONE WITH YOU GUYS.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
21 Jul 2022, 11:31Good Day Busisiwe V
Thank you for taking our call and allowing us to assist with your query.
We confirm that your cancellation request was processed and confirmation thereof has been emailed to you.
Kindly be advise that our Credit Control Department consultant will be in contact with you to discuss the outstanding balance on your account.
Regards
Customer Care Department
***
Thank you for taking our call and allowing us to assist with your query.
We confirm that your cancellation request was processed and confirmation thereof has been emailed to you.
Kindly be advise that our Credit Control Department consultant will be in contact with you to discuss the outstanding balance on your account.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply21 Jul 2022, 11:31
Official
Good Day Busisiwe V
Thank you for taking our call and allowing us to assist with your query.
We confirm that your cancellation request was processed and confirmation thereof has been emailed to you.
Kindly be advise that our Credit Control Department consultant will be in contact with you to discuss the outstanding balance on your account.
Regards
Customer Care Department
***
Thank you for taking our call and allowing us to assist with your query.
We confirm that your cancellation request was processed and confirmation thereof has been emailed to you.
Kindly be advise that our Credit Control Department consultant will be in contact with you to discuss the outstanding balance on your account.
Regards
Customer Care Department
***