1 reviews | Active since Sept 2018
Poor service and “claim I owe them”
Good day
I called this company around 2016 to put the car tracker on my car. Okay fine I never had a problem with them regarding the payments.. so around August 2017 I had an accident and my car got written off. So I called them to cancel the contract since i was no longer using the car, they said they cannot cancel it because i have a 3year contract with them so I need to settle the account by R500 and also pay what I owe on the statement. But i never signed any contract with them that have all those terms. Even now I still get statement from them and the bill is going up.
Dear Tinyiko Mavanyisi
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you
Our Retentions Department has confirmed the immediate termination of the agreement . A email confirming termination will be forwarded to you shortly
We hereby confirm that you are still liable for the amount in arrears
Please do not hesitate to contact me directly should you require further assistance
Regards
Thato Mashimbye
Customer Care supervisor
Dear Tinyiko Mavanyisi
We thank you for bringing your query to our attention and for allowing us the opportunity to speak to you
Our Retentions Department has confirmed the immediate termination of the agreement . A email confirming termination will be forwarded to you shortly
We hereby confirm that you are still liable for the amount in arrears
Please do not hesitate to contact me directly should you require further assistance
Regards
Thato Mashimbye
Customer Care supervisor