nM
nyeleti M
1 reviews | Active since Aug 2021
12 Jan 2023, 19:29
Poor service and administration
I'm very disappointed at this company, I've made cancellation of my tracker and confirmation of cancellation was sent to me, but to my suprise they are still continuing deducting from my account. Ive been sending emails and calling but no respond. Administration at this company is very poor. This company seems to be operating behind the car boat.
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Matrix Vehicle Tracking's replyOfficial
13 Jan 2023, 08:41Good day Nyeleti M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the credit for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the credit for the incorrect billing.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply13 Jan 2023, 08:41
Official
Good day Nyeleti M,
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the credit for the incorrect billing.
Regards,
Customer Care Department
***
Thank you for raising your concern and affording us the opportunity to assist.
We can confirm that an agent has contacted you and assisted with the credit for the incorrect billing.
Regards,
Customer Care Department
***