JM
Joash M
1 reviews | Active since Sept 2015
27 Jun 2021, 18:23
Poor service
I cancelled my tracker policy in May but I am still getting debited. I was assured that I will not be debited again because I cancelled.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
28 Jun 2021, 15:39Good Day Joash M
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
We apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
We apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Jun 2021, 15:39
Official
Good Day Joash M
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
We apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***
We confirm that our Cancellations Department has been in contact with you and assisted with your query.
Your account has been forwarded to our Finance Department for the necessary credits to be approved.
We apologies for the inconvenience caused.
Regards
Noluthando Mabaso
Customer Care Department
***