SM
Shane M

1 reviews | Active since Jun 2017

03 Dec 2021, 11:12

Poor service.

Absolutely **** service from these guys. A waste of time . Booked an installation for my vehicle and when I get there the installation guys were not even around . Customer care doesn't even pick up after trying to call for half and hour. Don't bother with these guys

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply06 Dec 2021, 08:12
Official
Good Day Shane M

We have escalated your query and will revert back to you..

Regards,
Customer Care Department
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Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply07 Dec 2021, 08:54
Official
Good Day Shane M

We can confirm that an agent did get in contact with you and installation has been done.

We do apologize for any inconvenience caused.

Assuring you of our best intentions at all times.

Regards,
Customer Care Department
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