LS
Lloyd S
1 reviews | Active since Sept 2025
09 Sept 2025, 12:35
Poor Service
The staff at Mixtelmatics is abhorrent, and you start off with terrible customer service before receiving absolutely appallingly bad customer service. I was listed on the Bureau for only R297, which is hurting my score, and now I am being rejected for any kind of financing for an under R300 listing with this company. I have tried calling, sending emails, and even driving through the Vorna Valley, but I have not received any help from this company. Is this how our nation has devolved into a hostage situation where people refuse to perform their duties?
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
09 Sept 2025, 12:50Good day Lloyd Sander,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply09 Sept 2025, 12:50
Official
Good day Lloyd Sander,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
09 Sept 2025, 17:41Good day Lloyd Sanders,
This is to confirm that we have contacted you and an investigation into the matter is currently underway.
You will receive further communication from us soonest.
You will receive further communication from us soonest.
Kind regards,
Customer Care Department
011 654 809
Matrix Vehicle Tracking's reply09 Sept 2025, 17:41
Official
Good day Lloyd Sanders,
This is to confirm that we have contacted you and an investigation into the matter is currently underway.
You will receive further communication from us soonest.
You will receive further communication from us soonest.
Kind regards,
Customer Care Department
011 654 809