Poor service

I requested to cancel my contract due to poor service rendered to me and they refused. Today I called them to locate my unit and they told me my vehicle shows that it's in Soweto and the last update was on Sunday afternoon. <br> I tried to use their tracking app and is also shows that my unit is moving around in Soweto yet I left the area 18 HOURS ago. <br> This is what you get accustomed to when you decide to give your money to Matrix and hope that your vehicle is safe. <br> Instead of getting the piece of mind that comes with the service, all I get is a constant headache but I'm still expected to carry on paying every month.