MM
Mthokozisi M
1 reviews | Active since Dec 2019
26 Apr 2023, 18:01
Poor service.
Poor service from the billing department, been trying to get my roadside assistance billing rectified and no one is willing to help after holding for half an hour l was told that am not on their systems. Are my cars even safe with you fools??
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
28 Apr 2023, 09:07 Good day Mthokozisi Moyo ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to our Road Assist investigation.
A consultant will contact you shortly to with feedback .
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to our Road Assist investigation.
A consultant will contact you shortly to with feedback .
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Apr 2023, 09:07
Official
Good day Mthokozisi Moyo ,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to our Road Assist investigation.
A consultant will contact you shortly to with feedback .
Regards,
Customer Care Department
***
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We can confirm that an agent has assisted and the matter has been escalated to our Road Assist investigation.
A consultant will contact you shortly to with feedback .
Regards,
Customer Care Department
***
MM
Mthokozisi M's updateReviewer Update
28 Apr 2023, 13:55Good day
I will be waiting.
Thanks
I will be waiting.
Thanks
MM
Mthokozisi M's update28 Apr 2023, 13:55
Reviewer Update
Good day
I will be waiting.
Thanks
I will be waiting.
Thanks