PT
Phuti T
1 reviews | Active since Sept 2017
06 Nov 2025, 14:29
Poor service
Imagine I call customer telling them My unit is showing red. The lady said they will send someone to repair, it’s been 3/4 days no comms nothing. Imagine such a high priority case is treated as low severity. Matrix is disappointing me yet I trust them
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Matrix Vehicle Tracking's replyOfficial
06 Nov 2025, 15:23Good Day Phuti Teffo
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply06 Nov 2025, 15:23
Official
Good Day Phuti Teffo
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***