MM
Mbalenhle M
1 reviews | Active since Jul 2024
05 Jul 2024, 10:48
Poor Service
Firstly the agents are very RUDE. We have been requesting for the Cancelations department. We only requested for the Letter and it still we have been not assisted. Please kindly hire new Agents! Then we can deal with the other Problems later. Sies.
Helpful (0)
Replies (3)0
Replies (3)
Matrix Vehicle Tracking's replyOfficial
05 Jul 2024, 11:29Good Day Mbalenhle Mbhele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply05 Jul 2024, 11:29
Official
Good Day Mbalenhle Mbhele,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***
MM
Mbalenhle M's updateReviewer Update
05 Jul 2024, 12:34Thank You!
MM
Mbalenhle M's update05 Jul 2024, 12:34
Reviewer Update
Thank You!
Matrix Vehicle Tracking's replyOfficial
05 Jul 2024, 13:12Good Day Mbalenhle Mbhele,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that Management has been in contact with you and addressed and assisted with the inquiry submitted.
We appreciate your patience and cooperation in this matter.
We confirm that Management has been in contact with you and addressed and assisted with the inquiry submitted.
We appreciate your patience and cooperation in this matter.
Sincerely apologies for the inconvenience caused.
Regards
Customer Care Department
***
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Jul 2024, 13:12
Official
Good Day Mbalenhle Mbhele,
Thank you for allowing us the opportunity to speak to you regarding your query.
We confirm that Management has been in contact with you and addressed and assisted with the inquiry submitted.
We appreciate your patience and cooperation in this matter.
We confirm that Management has been in contact with you and addressed and assisted with the inquiry submitted.
We appreciate your patience and cooperation in this matter.
Sincerely apologies for the inconvenience caused.
Regards
Customer Care Department
***
Customer Care Department
***