DD
Delia D
1 reviews | Active since Dec 2020
17 Aug 2021, 22:39
Poor service!
I am still waiting on Mix Telematics to come back to me. I have requested a settlement amount on the 4th of August, to no avail. This is the message I received: Your Case Number Logged ***7 and that was it. This company is quick to take your money but slow to deliver a service. Can I please have a settlement letter in my email address as soon as possible as I am no longer interested in a company that delivers poor service. Oh and please rectify my credit profile- you listed that I have arrears on my account, I would like that rectified ASAP if not I will report it to the NCR. Not impressed at all.
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Matrix Vehicle Tracking's replyOfficial
18 Aug 2021, 09:32Good Day Delia K
We have been trying to get in contact with you but have been unsuccessful.
A settlement letter has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We have been trying to get in contact with you but have been unsuccessful.
A settlement letter has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply18 Aug 2021, 09:32
Official
Good Day Delia K
We have been trying to get in contact with you but have been unsuccessful.
A settlement letter has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We have been trying to get in contact with you but have been unsuccessful.
A settlement letter has been forwarded to you by email.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***