WF
Wilbur F
1 reviews | Active since Jun 2017
02 Feb 2024, 09:24
Poor Service
I installed 3 units in as many vehicles recently, but Matrix staff has been very unhelpful in testing the panic remote buttons.I need peace of mind know they will respond of ans when required but I am very dissapointed to say the least, considering having the units removed.
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Matrix Vehicle Tracking's replyOfficial
02 Feb 2024, 14:41Good Day Wilbur Francis,
Thank you for giving us the opportunity to assist with addressing your inquiry.
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assisted with testing panic alarms awaiting for the email in order to investigate further.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply02 Feb 2024, 14:41
Official
Good Day Wilbur Francis,
Thank you for giving us the opportunity to assist with addressing your inquiry.
Thank you for giving us the opportunity to assist with addressing your inquiry.
We confirm that the Client Service Consultant has been in contact with you and assisted with testing panic alarms awaiting for the email in order to investigate further.
Regards,
Customer Care Department
***