1 reviews | Active since Aug 2016
POOR SERVICE
<p>I HAVE BEEN TRYING TO CANCEL MY MEMBERSHIP FOR THE LAST 3 MONTHS, SENT IN CANCELLATION LETTER REQUESTS AS REQUIRED AND STILL HAVEN'T HEARD BACK. MY ACCOUNT IS BEING DEBITED AFTER COUNTLESS EMAILS, EMAIL REQUESTS SENT TO CANCELLATIONS DEPARTMENT BUT NOBODY HAS COME BACK TO ME IN THE LAST 3 MONTHS TO PROCEED WITH CANCELLATION. </p> <p>REALLY PATHETIC SERVICE</p>
Dear Shirley Mostert
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract will be terminated once settlement has been paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Thato Mashimbye
Tel: +27 11 **********
e-Mail: ********** />www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact
Dear Shirley Mostert
We hereby acknowledge your post and have noted the content.
We apologise for the time it has taken to process and assure you the matter has been addressed internally.
We confirm that your contract will be terminated once settlement has been paid.
As discussed telephonically once proof of payment received your contract will be terminated urgently
Please be assured of our best intentions at all times.
Kind regards
Thato Mashimbye
Tel: +27 11 **********
e-Mail: ********** />www.mixtelematics.com www.matrix.co.za www.beame.co.za
Live chat: https://www.matrix.co.za/contact