AM
Alet M
1 reviews | Active since Feb 2019
11 Mar 2024, 15:16
Poor Service
Sales person phoned me on 7 March and I agreed to service, gave banking details, etc and arranged for fitment on 8 March. No communication from them since then - 4 days later
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
12 Mar 2024, 12:14Good Day Alet Marais,
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management.
Please accept our apologies for the unfortunate services received.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management.
Please accept our apologies for the unfortunate services received.
Regards
Customer Care Department
***
Matrix Vehicle Tracking's reply12 Mar 2024, 12:14
Official
Good Day Alet Marais,
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management.
Please accept our apologies for the unfortunate services received.
Regards
Customer Care Department
***
Thank you for bringing the matter to our attention.
We confirm that our Client Service Consultant has been in contact with you and the matter has been escalated to Management.
Please accept our apologies for the unfortunate services received.
Regards
Customer Care Department
***