Poor Service

To Management ,it is with great disappointment to write again on HelloPeter as i did two weeks but no one has even cared to resolve this issue.

I am writing to formally request the cancellation of my tracking device service with immediate effect.

This decision follows ongoing lack of service and support from your side. I initially requested a replacement panic button in December 2025, and despite sending multiple follow-up emails, I have not received any response or assistance to date.

It is unacceptable that such a critical service has been neglected for this long without any communication or resolution. As a result, I no longer have confidence in your ability to provide the service I am paying for.

Please proceed with the cancellation of my contract and confirm in writing that no further billing will take place. Should there be any outstanding procedures required from my side, kindly advise promptly.

I expect your urgent attention to this matter.