GUVS
Geoff Ulrich Van Schalkwyk
1 reviews | Active since Mar 2009
07 Apr 2016, 17:20
POOR SERVICE
Ive tried several times to get a tracker installed with matrix in midrand by calling their call centre.You guys need training please, i logged 2 requests finally today for both installations to take place tomorrow , just to find out the stupid lady only logeed 1!!*********** and i wont recommend anyone!!!
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Matrix Vehicle Tracking's replyOfficial
08 Apr 2016, 08:37Hello abgs410,
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
I refer to your telephonic discussion with Nolufefe Mkhabela and confirm that our technician is currently underway to you your premises to attend to both vehicles.
We sincerely apologise for the frustration caused and thank you for allowing us to rectify the matter.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
I refer to your telephonic discussion with Nolufefe Mkhabela and confirm that our technician is currently underway to you your premises to attend to both vehicles.
We sincerely apologise for the frustration caused and thank you for allowing us to rectify the matter.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com
Matrix Vehicle Tracking's reply08 Apr 2016, 08:37
Official
Hello abgs410,
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
I refer to your telephonic discussion with Nolufefe Mkhabela and confirm that our technician is currently underway to you your premises to attend to both vehicles.
We sincerely apologise for the frustration caused and thank you for allowing us to rectify the matter.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com
We thank you for bringing this to our attention and for allowing us the opportunity to assist.
I refer to your telephonic discussion with Nolufefe Mkhabela and confirm that our technician is currently underway to you your premises to attend to both vehicles.
We sincerely apologise for the frustration caused and thank you for allowing us to rectify the matter.
Please contact me directly should you require any assistance.
Kind regards
Thato Mashimbye
Tel +27 (0) 11 ***
Email ***
www.mixtelematics.com