1 reviews | Active since Apr 2018
Poor service
I've been a customer for 2 years. Everytime I phoned for my passwords no one could assist. When canceling my account they never stipulated that I should pay for a month that I didn't use the products aswell as an entire notice month extra, now when I phone to clear that they explain there policies afterwards. As I client I feel all the cost should be explained ahead of time when canceling not only once a customer complains...
Dear CJ van Rensburg
We thank you for your post and acknowledge the content thereof
Please be advised that we have have tried to make contact with you on the contact numbers made available to us without any success of reaching you
Kindly send me a direct email to *** and I will make urgent contact with you
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***
Dear CJ van Rensburg
We thank you for your post and acknowledge the content thereof
Please be advised that we have have tried to make contact with you on the contact numbers made available to us without any success of reaching you
Kindly send me a direct email to *** and I will make urgent contact with you
Kind Regards
Thato Mashimbye
Customer Care Supervisor
***