MS
Mduduzi S
1 reviews | Active since Sept 2020
15 Nov 2024, 05:31
Poor Service
The worst service ever! I sent an email to customer care,no reply,its been 45days now! I also phoned them after 15 days and i was told the matter has been escalated ,till today no response. Yhooo laziest staff.Even this review i know what the response gonna be.You always copy and paste .You lazy!!!
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Nov 2024, 08:04Good Day Mduduzi Sibiya
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for further investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for further investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Nov 2024, 08:04
Official
Good Day Mduduzi Sibiya
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for further investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We confirm that the matter has been escalated to our Accounts Department for further investigation.
A consultant will be in contact with you to provide feedback the soonest.
Regards,
Customer Care Department
***