TM
Tshepiso M
1 reviews | Active since Aug 2014
27 Jul 2020, 09:52
Poor poor service
I have very very disappointed in the service offered by Matrix... Just to get a tracking report is so difficult.... to allocate payments is difficult the consultants dont know how there systems work.... I am going to cancel this contract serious because I am not being assisted
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
27 Jul 2020, 10:00Good Day TREVOR
We have escalated your query to the Credit Control to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Credit Control to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply27 Jul 2020, 10:00
Official
Good Day TREVOR
We have escalated your query to the Credit Control to assist further.
Regards,
Kaya Payi
Customer Care Department
***
We have escalated your query to the Credit Control to assist further.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's replyOfficial
28 Jul 2020, 09:54Good Day TREVOR
Thank you for taking my call.
The payment you made has been allocated on your account,as per our discussion we will keep an eye on your account,once the debit order for the 31st of July goes off than we should be able to assist and forward the report.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
The payment you made has been allocated on your account,as per our discussion we will keep an eye on your account,once the debit order for the 31st of July goes off than we should be able to assist and forward the report.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply28 Jul 2020, 09:54
Official
Good Day TREVOR
Thank you for taking my call.
The payment you made has been allocated on your account,as per our discussion we will keep an eye on your account,once the debit order for the 31st of July goes off than we should be able to assist and forward the report.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
The payment you made has been allocated on your account,as per our discussion we will keep an eye on your account,once the debit order for the 31st of July goes off than we should be able to assist and forward the report.
Regards,
Kaya Payi
Customer Care Department
***