Poor Customer Support
<p>God Day to whom it may concern,</p> <p> </p> <p>I have a Beame tracker installed in my car and I'm in need of the installation certificate, I phoned on friday and managed to get through to a consultant who then told me the certificate will be emailed to me... This never happened. I have tried multiple times today to get through to a consultant but everytime I'm on hold the line just gets cut. This is very annoying! I have sent a message on the Beame facebook group and wrote a post on the group and still no reply.</p> <p> </p> <p>Please can some just assist me as I need the certificate for my insurance and so that I can turn the frown on this rating upside down.</p> <p> </p> <p>Regards,</p> <p>Theo</p>
Thank you for getting back to me so quickly and resulting this issue.
Thank you for getting back to me so quickly and resulting this issue.
Dear Theo Strydom
We thank you for your post and for allowing us the opportunity to speak to you and to assist
I refer to our conversation and confirm that your certificate has now been forwarded to the email address provided by yourself
Please do not hesitate to contact our customer care on *** should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor
Dear Theo Strydom
We thank you for your post and for allowing us the opportunity to speak to you and to assist
I refer to our conversation and confirm that your certificate has now been forwarded to the email address provided by yourself
Please do not hesitate to contact our customer care on *** should you require further assistance
Kind Regards
Thato Mashimbye
Customer Care Supervisor