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Pratiksha M
1 reviews | Active since Sept 2022
24 Nov 2022, 14:41
Poor customer services from matrix’s.
***.
Our company truck’s unit is not updating on the app since yesterday. This makes is risky that we cannot track our cargo. I have logged the fault yesterday and this morning but there’s no response or resolution.
This is an ongoing problem with matrix.
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Matrix Vehicle Tracking's replyOfficial
25 Nov 2022, 08:37Good day Pratiksha M,
Kindly advise on a convenient time to contact you. Our agents have tried calling to no avail.
Regards,
Customer Care Department
***
Kindly advise on a convenient time to contact you. Our agents have tried calling to no avail.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Nov 2022, 08:37
Official
Good day Pratiksha M,
Kindly advise on a convenient time to contact you. Our agents have tried calling to no avail.
Regards,
Customer Care Department
***
Kindly advise on a convenient time to contact you. Our agents have tried calling to no avail.
Regards,
Customer Care Department
***