NS
Navin S
1 reviews | Active since Jun 2018
18 May 2021, 08:48
Poor Customer Service - Mix Telematics [Beame]
I sold my vehicle awhile ago and sent email on 3 May 2021 to cancel my debit order with Mix Telematics for my BEAME device. Still waiting for them to reply to this mail. But I am still receiving SMS from them to pay my debit order. On previous occasions the response time to emails and even via telephone calls is very very poor and frustrating. Hoping someone from BEAME can call me and assist with this request via Hello Peter. Customer ref is: 824318
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Matrix Vehicle Tracking's replyOfficial
18 May 2021, 09:43Good Day Navin S
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has assisted concerning your request to cancel. Confirmation of cancellation will be emailed to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has assisted concerning your request to cancel. Confirmation of cancellation will be emailed to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply18 May 2021, 09:43
Official
Good Day Navin S
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has assisted concerning your request to cancel. Confirmation of cancellation will be emailed to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We acknowledge your post and the content thereof.
We can confirm that an agent did get in contact with you and has assisted concerning your request to cancel. Confirmation of cancellation will be emailed to you.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***