MH
Mohamed H

1 reviews | Active since Aug 2022

27 Jan 2023, 08:55

Poor customer service

I've been trying to cancel my device for over a week. I've sent emails and follow up emails and have had no response. No one answers the telephone at customer care. I'm very disappointed at their poor customer service.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply27 Jan 2023, 11:48
Official
 
Good Day  Mohamed hoosein H 

Thank you for allowing us the opportunity to speak to you regarding your cancellation query.

Kindly be advised that your cancellation request has been completed and confirmation thereof has been emailed to you.

Regards
Customer Care Department
*** 
MH
Mohamed H's update27 Jan 2023, 12:04
Reviewer Update
Thanks you.