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Pateka M
1 reviews | Active since Oct 2015
25 Aug 2023, 00:42
Poor customer service
It's been a month since I have been asking matrix to install a tracker on my car,I only received a reference number and no service.
Yet I cancelled my subscription before because of this poor customer service.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
25 Aug 2023, 09:25 Good Day Pateka Mce,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply25 Aug 2023, 09:25
Official
Good Day Pateka Mce,
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***
We appreciate you notifying us of the issue and giving us the chance to provide additional help regarding your query.
We regret the unsatisfactory service you experienced and we have escalated the matter to our Sales Department.
We will reach out to you with a response as swiftly as we can.
Regards,
Customer Care Department
***