T
Thabang

1 reviews | Active since Oct 2022

20 Oct 2025, 13:41

Poor customer service

Poor customer care, they put the wrong car information and other contact details, they just looking for money only. They don’t answer when you call them but quick to call you when they are looking for sales.

0
Replies (2)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply20 Oct 2025, 13:42
Official
Good Day Thabang,

Thank you for your submission.  

We confirm receipt of your inquiry, and the matter has been escalated to the relevant department for review. 
You can expect feedback shortly. 

RegardsCustomer Care Department***
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply22 Oct 2025, 13:07
Official
Good Day Thabang,

This is to confirm that you have been contacted and your details were updated. 

We trust everything is in order. Should you require any further assistance, please do not hesitate to contact us.

Kind regards,
Customer Care Department***