JM
Jessica M
1 reviews | Active since Sept 2022
07 Jun 2026, 11:01
poor customer service
i bought a truck from a dealer it had a matrix tracking unit which dealer was unaware after finding out they refused to assist me to activate it. now i want them to come remove it from my car i am the new owner i don't need your service anymore worst customer service.
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
08 Jun 2026, 12:58Good day Masego Nlapo
Thank you for reaching out.
Please note we tried calling to assist you however we were unable to reach you. Kindly respond to our email and advise a convenient time to call you back and assist.
Regards, Customer Care Team ***
Thank you for reaching out.
Please note we tried calling to assist you however we were unable to reach you. Kindly respond to our email and advise a convenient time to call you back and assist.
Regards, Customer Care Team ***
Matrix Vehicle Tracking's reply08 Jun 2026, 12:58
Official
Good day Masego Nlapo
Thank you for reaching out.
Please note we tried calling to assist you however we were unable to reach you. Kindly respond to our email and advise a convenient time to call you back and assist.
Regards, Customer Care Team ***
Thank you for reaching out.
Please note we tried calling to assist you however we were unable to reach you. Kindly respond to our email and advise a convenient time to call you back and assist.
Regards, Customer Care Team ***