AP
Adrie P
1 reviews | Active since Jun 2012
15 Apr 2021, 09:38
Poor customer service
I have been trying to contact Matrix for a check on our trackers of our fleet, no reply to emails, sent 3x and also no answer on landlines!! How should I get a hold of Matrix in an emergency if this is the level of service?
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
15 Apr 2021, 10:04Good Day Adrie
Thank you for taking my call.
We can confirm that you have been assisted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that you have been assisted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply15 Apr 2021, 10:04
Official
Good Day Adrie
Thank you for taking my call.
We can confirm that you have been assisted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Thank you for taking my call.
We can confirm that you have been assisted.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***