hP
haripragasen P
1 reviews | Active since Jul 2013
04 Feb 2022, 11:26
Poor customer service and double billing
Worst customer service you can ever get... I had a billing query, and i emailed the company no response received. I tried calling the accounts department for over a week and also left a voice note, they do not respond. You cannot even find a managers name on the internet. Very bad service, please stay away from doing business with this company.
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Matrix Vehicle Tracking's replyOfficial
04 Feb 2022, 16:25Good Day Haripragasen P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
February statement/invoice has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
February statement/invoice has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply04 Feb 2022, 16:25
Official
Good Day Haripragasen P
We can confirm that an agent did get in contact with you and has assisted concerning your account.
February statement/invoice has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
February statement/invoice has been emailed to you.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***