EM
Enos M
1 reviews | Active since Jul 2013
23 Mar 2025, 20:26
Poor customer service and ****
I cancelled my tracking device after poor service in 2022. They decided to invoiced me one month after cancellation. They keep sending me emails demanding the R89.00.
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Replies (2)
Matrix Vehicle Tracking's replyOfficial
24 Mar 2025, 09:33Good day Enos Maluleke
Thank you for your submission.
We confirm receipt of your inquiry, and we have escalated for investigation to the relevant Department.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Matrix Vehicle Tracking's reply24 Mar 2025, 09:33
Official
Good day Enos Maluleke
Thank you for your submission.
We confirm receipt of your inquiry, and we have escalated for investigation to the relevant Department.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
EM
Enos M's updateReviewer Update
13 May 2025, 21:10Arrogance from Matrix. Not wanting to release client when they are not happy.******
EM
Enos M's update13 May 2025, 21:10
Reviewer Update
Arrogance from Matrix. Not wanting to release client when they are not happy.******