CP
Cathrynne P
1 reviews | Active since Mar 2021
22 Aug 2024, 10:42
Poor customer service
Have been struggling for over a month to get feedback on a case number logged with them. I am utterly disgusted at struggling like this and receiving absolutely no acknowledgement or assistance from Matrix.
This is undoubtedly the worst customer service I have ever received.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
22 Aug 2024, 12:51Good Day Cathrynne Pelser,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
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Customer Care Department
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Matrix Vehicle Tracking's reply22 Aug 2024, 12:51
Official
Good Day Cathrynne Pelser,
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
***
Customer Care Department
***