Poor customer service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Karabo S

Worst experience, been calling their land line since December 2024 Numerous emails sent no feedback

Only when i say cancel my contact they respond with cancelation immediately

What a waste of time they don't value customers

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

09 Jan 2025, 12:48

Good day Karabo Godfrey Sesing

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply09 Jan 2025, 12:48

Official

Good day Karabo Godfrey Sesing

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***