Poor customer service

Item: Matrix Vehicle Tracking
Rating: 1
Author: Ella S

Matrix failed to update my account for more than 60 days. I then had to pay installments again. Now they fail to send me a cancelation /paid up letter.

Helpful (0)

Replies (1)

Matrix Vehicle Tracking's replyOfficial

07 Sept 2026, 08:51

Good Day Ella Smith,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***

Matrix Vehicle Tracking's reply07 Sept 2026, 08:51

Official

Good Day Ella Smith,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,
Customer Care Department
***