MN
Maria N
1 reviews | Active since May 2021
05 Sept 2022, 16:38
Poor customer service 😔
I have been with this company since 2014, i sold my car and told them i need to cancel my contract but they don't want to cancel my contract, no reponse to my calls or emails. Now I'm being told about handind over my account to the lawyers for what i don't know. I'm very disappointed.
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Matrix Vehicle Tracking's replyOfficial
06 Sept 2022, 09:08Good day Maria N,
Thank you for reaching out to us and affording us the time to assist.
We can confirm that an agent has assisted and advised you of the notice period on the cancellation.
Regards,
Customer Care Department
***
Thank you for reaching out to us and affording us the time to assist.
We can confirm that an agent has assisted and advised you of the notice period on the cancellation.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply06 Sept 2022, 09:08
Official
Good day Maria N,
Thank you for reaching out to us and affording us the time to assist.
We can confirm that an agent has assisted and advised you of the notice period on the cancellation.
Regards,
Customer Care Department
***
Thank you for reaching out to us and affording us the time to assist.
We can confirm that an agent has assisted and advised you of the notice period on the cancellation.
Regards,
Customer Care Department
***