AQ
Abongile Q
1 reviews | Active since Mar 2020
05 Oct 2021, 12:09
Poor customer service
This is one company with poor customer service, if you call no one picks up the phone, you leave messages and email no replies at all. I wanted to update my details and ask for app password but nothing. They can't even detect if a battery of your car is removed. My car bettery was ****** in my car they did not inform me.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
05 Oct 2021, 15:07Good Day Abongile Q
Thank you for taking my call and allowing me the opportunity sort out your issue.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call and allowing me the opportunity sort out your issue.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply05 Oct 2021, 15:07
Official
Good Day Abongile Q
Thank you for taking my call and allowing me the opportunity sort out your issue.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Thank you for taking my call and allowing me the opportunity sort out your issue.
We do apologize for the inconvenience caused.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***