NS
Navin S
1 reviews | Active since Jun 2018
03 Jun 2021, 12:01
Poor Customer Service
Taking to Hello Peter because no one answers when you call the landline - its impossible to discuss telephonically. I received my statement which shows R73 due end June 2021 but receive SMS that R184 is in arrears ...? This will affect my credit score because of their inefficiency. I would like this rectified urgently please. Thank you
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Matrix Vehicle Tracking's replyOfficial
03 Jun 2021, 15:48Good Day Navin S
We can confirm that an agent did get in contact with you and has assisted concerning your account.
An email has also been forwarded to you stating your account is up to date.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
An email has also been forwarded to you stating your account is up to date.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Jun 2021, 15:48
Official
Good Day Navin S
We can confirm that an agent did get in contact with you and has assisted concerning your account.
An email has also been forwarded to you stating your account is up to date.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***
We can confirm that an agent did get in contact with you and has assisted concerning your account.
An email has also been forwarded to you stating your account is up to date.
Assuring you of our best intentions at all times.
Regards,
Kaya Payi
Customer Care Department
***