CA
Chris A

1 reviews | Active since Dec 2017

30 Oct 2019, 17:59

Poor Customer Service

No customer service and no interest to deal with issues. I have requested that a vehicle be removed from my contract with Beame after the it was sold - even after I received confirmation that this has been done. This did not happen. Promises by Beame to call me back to resolve my issues just did not happen and all communication with Beame was initiated by myself. What would happen if I needed their support during an emergency? Beame sent me a link to rate their service after I eventually succeeded in cancelling my full contract, not just the vehicle that was sold, but also the other vehicle that was still covered by Beame - the links takes you to the page to rate service, but it does not wor**** Beame is not serious about service ...

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply01 Nov 2019, 13:22
Official
Good day Chris A,

Thank you for allowing us the opportunity to attend to your query.

A consultant has been in contact with you and your contract has been cancelled as requested.

Regards
Suntré Smal
Consumer Services Manager
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