Poor customer service

I have written 4 cancelation requests on Acc 704620 (BEAME) to them without any feedback thus far. First reference number ***0 was issueD on the 12/09/2022. Second Ref ***8 issued on 27/09/2022; Third Ref ***7 issued on 28/09/2022. Fourth Ref ***3 on 12/10/2022. I tried to contact them today on *** without any success. However, they quick to demand the monthly installment or even harass you through MBD what what ...