KM
Kgomotso M
1 reviews | Active since Jun 2020
02 Aug 2022, 15:32
Poor customer experience
I cancelled my device in May and I am still being charged for a device that I no longer use. I have been sending follow up emails and my emails are constantly being ignore.
I call in and the consultants hang up on me or they just divert my call while I am trying to explain my situation
Helpful (0)
Replies (1)0
Replies (1)
Matrix Vehicle Tracking's replyOfficial
03 Aug 2022, 09:40Good day Kgomotso M,
Kindly note that an agent has attempted to contact you without sucess.
Communication regarding your request has been sent through to you.
Kindly refer back to the mailing agent for assistance.
Regards,
Customer Care Department
***
Kindly note that an agent has attempted to contact you without sucess.
Communication regarding your request has been sent through to you.
Kindly refer back to the mailing agent for assistance.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply03 Aug 2022, 09:40
Official
Good day Kgomotso M,
Kindly note that an agent has attempted to contact you without sucess.
Communication regarding your request has been sent through to you.
Kindly refer back to the mailing agent for assistance.
Regards,
Customer Care Department
***
Kindly note that an agent has attempted to contact you without sucess.
Communication regarding your request has been sent through to you.
Kindly refer back to the mailing agent for assistance.
Regards,
Customer Care Department
***