Poor customer care service

Very unhappy with their customer service I spent over R100 in airtime not to mention my own time and 3 days sorting out a query. These people either don't answer their phones or the put you through only for you to wait until eternity if and when someone actually answers. I had multiple people dealing with my query because the initial person a liased with has gone a wall. They don't respond to their emails, letting you the customer waste your airtime following up just to get basic answers from them. It was a complete nightmare dealing with me not to mention extremely stressful. Very unhappy with their service and customer care will never make use of the again or recommend them to anyone.