SS
Salome S
1 reviews | Active since Nov 2022
10 Jan 2023, 09:16
Poor customer care 😡
Even after my account with you was canceled, I'm still receiving your statements, why? Look into your customer care department please, it's like you're paying them for lazing around and doing nothing.
Helpful (0)
Replies (2)0
Replies (2)
Matrix Vehicle Tracking's replyOfficial
10 Jan 2023, 09:46Good day Salome S,
Thank you for raising your concern.
Kindly note that a credit has been requested for the incorrect billing. Kindly ignore the electronic communication stating that there is an outstanding amount.
Regards,
Customer Care Department
***
Thank you for raising your concern.
Kindly note that a credit has been requested for the incorrect billing. Kindly ignore the electronic communication stating that there is an outstanding amount.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply10 Jan 2023, 09:46
Official
Good day Salome S,
Thank you for raising your concern.
Kindly note that a credit has been requested for the incorrect billing. Kindly ignore the electronic communication stating that there is an outstanding amount.
Regards,
Customer Care Department
***
Thank you for raising your concern.
Kindly note that a credit has been requested for the incorrect billing. Kindly ignore the electronic communication stating that there is an outstanding amount.
Regards,
Customer Care Department
***
SS
Salome S's updateReviewer Update
10 Jan 2023, 10:26Thank you, hope it'll be sorted out.
SS
Salome S's update10 Jan 2023, 10:26
Reviewer Update
Thank you, hope it'll be sorted out.