BM
BRIAN M
1 reviews | Active since Aug 2016
09 Sept 2023, 13:35
Poor Customer Care
Once you have signed with them they treat you like second class citizen. I’ve requested assistance for over a week but nothing coming up. Call centre agents keep telling me that I will receive a call shortly.
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
11 Sept 2023, 11:13Good Day Brian Mathebe,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and assisted with the booking arrangements.
Appointment has been scheduled and reference number has been sent to you.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and assisted with the booking arrangements.
Appointment has been scheduled and reference number has been sent to you.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply11 Sept 2023, 11:13
Official
Good Day Brian Mathebe,
Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.
We confirm that one of our Client Service Department has been in contact with you and assisted with the booking arrangements.
Appointment has been scheduled and reference number has been sent to you.
Regards,
Customer Care Department
***
We confirm that one of our Client Service Department has been in contact with you and assisted with the booking arrangements.
Appointment has been scheduled and reference number has been sent to you.
Regards,
Customer Care Department
***