JT
Johan T
1 reviews | Active since Feb 2015
04 Feb 2015, 09:19
Poor Communication
For approx 2 weeks now, when I try to login to Matrix Tracking to view where my delivery vehicles are, I get a message on screen that I first need permission from \Silverlight". I contacted your Customer Service Department on Monday"
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Replies (1)
Matrix Vehicle Tracking's replyOfficial
04 Feb 2015, 10:27Hello JohanT,
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Botsana Ramashala to help you resolve the issue.
She will be in contact with you again as per your request.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Botsana Ramashala to help you resolve the issue.
She will be in contact with you again as per your request.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
Matrix Vehicle Tracking's reply04 Feb 2015, 10:27
Official
Hello JohanT,
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Botsana Ramashala to help you resolve the issue.
She will be in contact with you again as per your request.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***
We thank you for your post and for allowing us the opportunity to respond.
We sincerely apologise for any inconvenience that may have been caused and wish to assure you of our closest attention at all times.
I refer to your telephonic conversation with Botsana Ramashala to help you resolve the issue.
She will be in contact with you again as per your request.
Please contact me directly on the information provided below should you require any assistance.
Kind regards
Daniel Muller
Junior Manager Operations
Tel +27 (0) 11 ***