MT
Mveliso T
1 reviews | Active since Aug 2021
26 Oct 2021, 15:48
Poor administration and lack of communication
The above mentioned company has poor administration and lack communication platforms. Its collectors have been calling me non stop even though I long paid the account and have sent them the proof but still they continue abusing me. Please advise what actions can I take for this abuse.
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Matrix Vehicle Tracking's replyOfficial
26 Oct 2021, 16:33Good Day Mveliso T
We can confirm that an agent did get in contact with you and has advised concerning your account.
Your query has been escalated to SCS for the account to be closed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning your account.
Your query has been escalated to SCS for the account to be closed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
Matrix Vehicle Tracking's reply26 Oct 2021, 16:33
Official
Good Day Mveliso T
We can confirm that an agent did get in contact with you and has advised concerning your account.
Your query has been escalated to SCS for the account to be closed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***
We can confirm that an agent did get in contact with you and has advised concerning your account.
Your query has been escalated to SCS for the account to be closed.
Assuring you of our best intentions at all times.
Regards,
Customer Care Department
***