BN
Bongani N

1 reviews | Active since Aug 2021

22 Sept 2025, 18:11

Poor

After I have learned that my tracking unit was coming to an on the 23rd of August I immediately sent email to cancellation.

On 1st of September I called, consultant advised me that will take 31 working days , September debit order has to go off from my account first .recording are there. Today I was told I will qualify for cancellation next September. Bear in mind the vehicle is no longer in my possession. Was written off. This is company where my two vehicles is with them

0
Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply23 Sept 2025, 08:24
Official
Good Day Bongani Nkuna,

Thank you for your submission.

We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.

Please anticipate feedback shortly.

Regards,Customer Care Department***