AM
Andries M

1 reviews | Active since Apr 2023

18 May 2023, 15:46

Please stay away from this company it’s ****

This people know best on how to con people at first after they lured me with their fancy speech and contract not knowing I was laying a bed with the devils , first after installing their unit they didn’t offer any certificate of installation and any loggings to see if the units are installed then shortly after that about two months into the contract I was high jacked I tried calling them I couldn’t get through lines kept cutting immediately I pressed 1 to report a high jacking then I started reversing their debit orders cause they couldn’t help me then they starting calling to demand money from me of which the ended up saying I qualify for a settlement amount of R1853.60 of which I payed on the 15th of October 2022 and they said they’ll close the account fast forward to 24 April 2023 a lady by the name of ROSE MABUKA phoned again and no the account when the arrangements were made is short of two months instalments which amounts to R513.60 and soon after paying that and they will close the account I did pay on the 26 APRIL 2023 and soon after that when I called them asking for a settlement letter they went quite again now I’m receiving calls from them demanding more money yhooo I regret ever agreeing to such nonsense

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Replies (1)
Matrix Vehicle Tracking
Matrix Vehicle Tracking's reply19 May 2023, 10:49
Official
 Good day  Andries Mnisi,

Thank you for bringing the matter to our attention and allowing us the opportunity to speak to you.

We can confirm that an agent has assisted and the matter has been escalated to Nimble to investigate.

We are looking into your inquiry and revert soonest with feedback.

Regards,
Customer Care Department
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